The Intrepid Podcast returns with a new guest, Jonathan Kim, the founder of Appcues. Appcues is a code-free user onboarding software for software companies, so naturally the conversation centered around the impact of the onboarding on customer behavior and the user experience. Jim, Stephen, and Justin chat with Jonathan about "the business of empathy" and share examples of effective onboarding for both mobile and web.
If you'd like to be a guest on our podcast, drop us a line at firstname.lastname@example.org. We'd love to hear about your product, no matter what phase of development you are at, and help give feedback about business, design, and technology choice.